
Telecommunications Infrastructure Specialist
5 days ago
Job Opportunity
We are seeking a skilled Telecommunications Infrastructure Specialist to join our team. As a key member, you will be responsible for executing small paid projects from conception to completion.
- Project Management: Define project scope and quote on the work.
- Collaboration: Work with other engineers or service delivery teams to facilitate necessary works.
- Time and Documentation Management: Track time accurately and create detailed technical documentation for implemented solutions and configurations.
- Client Interface: Communicate effectively with clients, understand their needs, and provide technical guidance.
Required Skills and Qualifications
- Experience as a Network Administrator.
- Strong understanding and experience working with VOIP platforms such as Teams, 3CX, Genesys PureCloud, Cisco Unified Communications Manager, and Enghouse Touchpoint.
- Understanding of Session Border Controller platforms such as Audiocodes, Ribbon, Cisco.
- Strong troubleshooting and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and take ownership of assigned tasks.
- A quick learner with the willingness to learn and study in your own time to further your career.
- Solid experience in a similar client-facing role, preferably in a Managed Services, Projects, or Professional Services environment.
Benefits
We offer a hybrid working model with team anchor days, extensive training and development opportunities, and discounts and benefits to maximize your money.
Diversity and Inclusion
We celebrate diversity and enable every voice to be heard as we drive to create the world we want.
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