Guest Experience Associate

1 week ago

City of Greater Shepparton, Australia beBeeMathematical Full time $50,000 - $90,000
Job Summary

The Guest Experience Associate is accountable for delivering exceptional service and ensuring seamless interactions with hotel guests.

Key Responsibilities:
  • Precision rate rooms to align with hotel standards
  • Daily review of alert date reports and out-of-order/off-market rooms
  • Respond to incoming calls and guest requests, including video check-out
  • Provide bell assistance upon departure and verify room rates
  • Perform additional tasks as assigned
Requirements:
  • High School Diploma or equivalent education required; preference for front desk/hotel experience
  • Ability to work varied schedules, including nights, weekends, and holidays
  • Strong mathematical skills specific to position duties

This opportunity offers a chance to excel in providing top-tier service to our guests.

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