
Clinical Operations Specialist
5 hours ago
This key role supports the operational delivery of various contracted services in a Clinical Trial environment.
- Deliver value to study teams across functional areas to alleviate bandwidth strain
- Process clinician/rater forms and document data via status trackers and training systems
- Review and process submitted clinician/rater surveys and deploy applicable LMS modules
- Schedule 1:1 video conferences between site raters and staff for training purposes
- Coordinate hardware shipments, document real-time updates, and manage high-volume email correspondence
- Provide customer service, translations from English to Mandarin and vice versa when needed
Key requirements include:
- Bachelor's degree or 1+ years of related experience
- Previous project management or administrative support experience preferred
- Microsoft Office proficiency
- A professional level of fluency in Mandarin & English
Benefits
You'll have opportunities for remote work, competitive compensation, and learning & development opportunities focused on leadership and personal growth.
Job Description Highlights
- Supporting operational delivery of clinical trials
- Managing clinician/rater forms and training programs
- Providing customer service and translation support
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