Clinical Operations Specialist

5 hours ago


Melbourne, Victoria, Australia beBeeOperations Full time US$80,000 - US$90,000
Role Overview

This key role supports the operational delivery of various contracted services in a Clinical Trial environment.

  • Deliver value to study teams across functional areas to alleviate bandwidth strain
  • Process clinician/rater forms and document data via status trackers and training systems
  • Review and process submitted clinician/rater surveys and deploy applicable LMS modules
  • Schedule 1:1 video conferences between site raters and staff for training purposes
  • Coordinate hardware shipments, document real-time updates, and manage high-volume email correspondence
  • Provide customer service, translations from English to Mandarin and vice versa when needed

Key requirements include:

  • Bachelor's degree or 1+ years of related experience
  • Previous project management or administrative support experience preferred
  • Microsoft Office proficiency
  • A professional level of fluency in Mandarin & English

Benefits

You'll have opportunities for remote work, competitive compensation, and learning & development opportunities focused on leadership and personal growth.

Job Description Highlights

  • Supporting operational delivery of clinical trials
  • Managing clinician/rater forms and training programs
  • Providing customer service and translation support


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