Vehicle Service Specialist

1 week ago

Newcastle, New South Wales, Australia beBeeAdvisor Full time $60,000 - $90,000

**Job Overview**

We are seeking a highly skilled Parts Advisor to join our service team, supporting the latest electric vehicle technology.

This role will require travel as needed and directed by management. If you have a passion for delivering exceptional customer experiences, we want to hear from you.

**Key Responsibilities:**

  • Receive stock, pick, ship, and transact materials inventory to meet the needs of vehicle service.
  • Accurately record parts transactions and data into the Dealer Management System, ensuring attention to detail is critical.
  • Conduct transactions with systems, walk customers through orders, and provide summaries.
  • Evaluate any issues that need addressing to correct inbound packaging issues from internal and external suppliers.
  • Maintain records of time, expenses, and materials.
  • Communicate estimated parts shipment and arrival times, including regular updates.
  • Follow up with customers on parts orders to ensure complete satisfaction.
  • Perform other related duties as assigned.

**Required Skills & Qualifications:**

To succeed in this role, you should possess:

  • Knowledge of methods, techniques, parts, tools, and materials used in vehicle maintenance and repair.
  • Understanding of basic automotive techniques related to repair and servicing of automobiles.
  • Experience in automotive equipment and servicing methods.
  • DMS Systems, SAP, MS Office Suite proficiency.
  • 1-3 years' experience in the automotive industry.
  • Excellent oral and written communication skills, as well as the ability to follow instructions.
  • The ability to establish and maintain cooperative working relationships with those contacted in the course of work, including the public.
  • Maintain top-level professional integrity and appearance as a Parts Advisor.

**Benefits & Work Environment:**

Tesla offers an equal opportunities employer committed to diversity in the workplace. We value all qualified applicants and will consider them for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.

We also strive to provide reasonable accommodations to individuals with disabilities. Please let your recruiter know if you require an accommodation at any point during the interview process.

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