Technical Support Specialist

11 hours ago


Collingwood Park, Queensland, Australia Grow Talent Full time

Technical Support Specialist

Grow Talent is seeking a highly skilled Technical Support Specialist to join a dynamic team. As a Technical Support Specialist, you will play a crucial role in providing exceptional technical support to our valued customers. You will be responsible for installation, troubleshooting, problem resolution, and maintenance of a wide range of Microsoft products and systems.

Key Responsibilities:

  • Provide technical support as part of service delivery provision and project deployment.
  • Install, troubleshoot, and resolve problems related to a diverse range of products and systems.
  • Collaborate with internal and external stakeholders to address customer issues.
  • Work to become a trusted onsite resource to various businesses.

Requirements:

  • Full working rights in Australia.
  • Own mode of transport.
  • Excellent communication and interpersonal skills, enabling you to establish effective relationships with senior customers and internal teams.
  • Solid experience working within a technical support role, providing support on a broad range of products or systems.
  • Demonstrated ability to diagnose and resolve problems with limited supervision.
  • Strong problem-solving skills with a proactive approach to identifying and resolving issues.
  • Ability to work independently and collaboratively in a fast-paced environment.

What We Offer:

  • $75,000 - $95,000 based on experience.
  • Join a supportive and inclusive work environment that encourages professional growth.
  • Work with a variety of clients and technologies.
  • Make a meaningful impact by delivering outstanding customer service and enhancing product performance.

At Grow Talent, we strive to create a diverse, inclusive, and authentic workplace. If you're excited about this role, but your previous experience doesn't exactly match all the qualifications, we encourage you to apply anyway. Perhaps you are the exact candidate for this or other roles.



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