Exceptional Leadership Opportunities

1 week ago

Sydney, New South Wales, Australia beBeeExperience Full time $110,000 - $140,000

**Career Opportunity for an Exceptional Leader**

We are seeking a talented and dedicated individual to join our team as a part-time Team Lead. As the leader, you will motivate, coach and reward your team to create a group of high performing individuals.

The ideal candidate will have experience in leadership positions within a call centre and possess strong communication skills. You will ensure strong service delivery across both our digital and voice channels to drive the best results to reduce variance, ensure compliance to regulation and adherence to internal processes.

As a Team Lead, you will work closely with the Customer Service Manager to improve the way we operate - ensuring process efficiency and consistency across all team members. Additionally, you will build, implement and manage calibration sessions to ensure we have the same understanding of what great looks like.

Responsibilities:

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