
Exceptional Leadership Opportunities in Hospitality
14 hours ago
Job Summary:
We are seeking a skilled and experienced professional to fill the role of Assistant Reservations Manager. This is an excellent opportunity for individuals who are passionate about hospitality and leadership.
Key Responsibilities:
- Lead, motivate, and provide training to the Reservations Team to ensure productivity, efficiency, and motivation.
- Foster a positive and collaborative work environment focused on growth, teamwork, and exceptional service delivery.
- Oversee day-to-day reservations handling for all venues, ensuring accuracy, consistency, and speed in processing bookings.
- Support the conversion of high-value enquiries generated through digital marketing campaigns into confirmed reservations.
- Ensure all guest-facing and internal reservations information is up to date, including menus, opening hours, policies, and event availability.
Requirements:
- Minimum 3 years' experience in a similar role
- Multi-venue hospitality experience highly regarded
Preferred Qualifications:
- Strong knowledge and management experience with SevenRooms essential
- Proven leadership ability with strong stakeholder management skills
- Experience generating departmental reporting and analysing booking trends
- Strong commercial acumen with a track record of supporting revenue growth
Our Culture:
We are dedicated to cultivating a diverse and inclusive environment, where our core values - guest focused, community, vibrant, proud, and all in serve as the foundation of our culture. These principles guide our actions, shape our workplace, and ensure that we consistently uphold a standard of excellence in everything we do.
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