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Technical Support Specialist

4 weeks ago

Perth, Western Australia Aptella Full time

Aptella is seeking a skilled Technical Support Specialist to provide expert assistance to customers in relation to service, hire, and sales of GIS/Mapping, GPS, Total Station, Machine Control, and Software solutions.

The ideal candidate will have a background in Operational Technology and a strong interest in problem-solving.

This role involves providing technical phone support, managing support cases, and field support for Geo-Spatial and/or Mining products.

The successful candidate will have excellent communication and organisational skills, a strong attention to detail, and the ability to build and manage customer relationships.

About Aptella:

We're a community that thrives on collaboration, innovation, and inclusivity. With an impressive 82% employee engagement rate, our team is energised and united in their passion for what we do.

We celebrate diversity of thought and provide a dynamic environment where your ideas can flourish. We offer a competitive reward structure, continuous learning and career advancement, flexible work arrangements, and generous parental leave.

At Aptella, we're committed to making a meaningful impact in our customers' lives and in the community.