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Fitness Consultant
2 months ago
We are a leading fitness organization in Australia, with a mission to inspire people to achieve great things. Our clubs offer premium facilities, innovative group fitness classes, and personalized training solutions to help our members achieve their health and wellness goals.
Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Member Support Consultant. As a key member of our club team, you will be responsible for building and maintaining a thriving membership base, providing exceptional customer service, and driving sales growth.
Key Responsibilities- Contribute to club sales budget through proactive sales promotions and referrals campaigns
- Generate and convert high-quality sales leads through community outreach, referrals, and identifying new business opportunities
- Achieve the required number of lead contacts via telephone to maximize sales opportunities
- Provide sales presentations and tours to prospective members
- Create positive and personalized member journeys
- Achieve successful outcomes to enquiries
- Open and close the club as per the club roster
- Active involvement in member retention programs, inspiring members to continue their fitness journey
- Regular service calls to new and existing members to keep them engaged in their journey
- Current First Aid & CPR certificates
- Ability to build rapport with people from varied walks of life with a desire to help people succeed in their goals
- The ability to solve problems, and overcome obstacles
- Outstanding communication abilities - able to listen, understand, empathize, and influence others
- Tenacity with a natural drive to achieve individual targets and team goals
- Customer-focused with a desire to achieve exceptional customer outcomes
- An hourly rate of $29.04 (inclusive of casual loading)
- Commission
- A complimentary all-access Goodlife membership
- Career opportunities with Fitness and Lifestyle Group - Asia Pacific's largest diversified fitness group
We offer a dynamic and supportive work environment, with opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about fitness and wellness, we encourage you to apply for this exciting opportunity.
