Fitness Career Opportunities
4 weeks ago
We are a leading fitness organization in Australia, operating over 90 premium clubs across Queensland, Victoria, South Australia, and Western Australia. Our mission is to inspire people to achieve great things and provide a supportive environment for our members to reach their fitness goals.
Job SummaryWe are seeking highly motivated and customer-focused individuals to join our team as Member Support Consultants. As a Member Support Consultant, you will play a key role in building and maintaining a thriving membership base, providing exceptional customer service, and driving sales growth.
Key Responsibilities- Proactively contribute to club sales budget through sales promotions and referrals campaigns
- Generate and convert high-quality sales leads through community outreach, referrals, and identifying new business opportunities
- Achieve the required number of lead contacts via telephone to maximize sales opportunities
- Provide sales presentations and tours to prospective members
- Create great member journeys through positive and personalized interactions
- Achieve successful outcomes to enquiries
- Open and close the club as per the club roster
- Active involvement in member retention programs, inspiring members to continue their fitness journey
- Regular service calls to new and existing members to keep them engaged in their journey and recommend club-based products that boost their results and amplify their experience
- Current First Aid & CPR certificates
- Ability to build rapport with people from varied walks of life with a desire to help people succeed in their goals
- The ability to solve problems and overcome obstacles
- Outstanding communication abilities - able to listen, understand, empathize, and influence others
- Tenacity with a natural drive to achieve individual targets and team goals
- Customer-focused with a desire to achieve exceptional customer outcomes
- A competitive package including base salary, super, and uncapped commission
- A complimentary all-access Goodlife membership
- Anniversary leave days and an additional free gym membership for friends and family as part of our recognition for service awards
- Career opportunities with Fitness and Lifestyle Group - Asia Pacific's largest diversified fitness group - develop your career across our brands, locations, and disciplines
- Ongoing training and support to develop your customer service, sales, and leadership skills through our Gold Certification and Emerging Leader awards
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