Operational Leadership Specialist

1 week ago

Brisbane, Queensland, Australia beBeeLeadership Full time $90,000 - $123,456
Operational Leadership Role

This is a leadership position responsible for overseeing the operational aspects of clinics within a designated cluster.

The successful candidate will be responsible for providing strategic guidance and support to local reception teams, ensuring they deliver high-quality services to patients, customers, referrers, and the community.

  • Manage and lead clerical staff to achieve optimal performance.
  • Develop and implement effective processes to streamline administrative tasks and improve overall efficiency.
  • Collaborate with stakeholders to identify areas for improvement and develop solutions to address these needs.

In addition to operational responsibilities, this role also involves:

  • Providing hands-on support to Office Supervisors and clerical employees at various clinics.
  • Traveling to all clinics in the Area to provide leadership and guidance as needed.

The ideal candidate will possess:

  • Strong leadership and interpersonal skills to effectively communicate with patients, staff, and other personnel.
  • Ability to multitask, prioritize competing demands, and make sound decisions.
  • Excellent analytical and problem-solving skills to drive process improvements and optimize results.

This is an exciting opportunity to join our leadership team and contribute to maintaining strong working relationships with patients, referrers, staff, and managers.

Key Skills and Qualifications
  • Leadership and management experience in a similar field.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Excellent problem-solving and analytical skills.
Benefits

This role offers a unique opportunity to develop your leadership skills and contribute to the growth and success of our organization.

As a member of our leadership team, you will have the opportunity to:

  • Develop and implement strategic plans to drive business growth.
  • Lead and manage a team of clerical staff to achieve optimal performance.
  • Collaborate with stakeholders to identify areas for improvement and develop solutions to address these needs.

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