Operations Leadership Specialist

6 days ago

Brisbane, Queensland, Australia beBeeLeadership Full time $110,000 - $140,000
Job Description

The Role: We are seeking a Senior Leader to join our business as an Operations Manager, based in Brisbane. This is a key role that involves working closely with our client to provide operational leadership on a national level.

You will be responsible for delivering sustainable results by exceeding customer and client expectations. You will also be our 'Brand Ambassador' at site, representing core values and key messages for our business.

Our ideal candidate will possess excellent leadership skills, with the ability to build effective, engaged and motivated teams.

Key Responsibilities include:

  • Ensure seamless delivery of all SOP's on a national basis
  • Be a 'hands on' leader, ensuring the smooth functional flow of our venues
  • Monthly financial & budgetary reporting, identifying opportunities to streamline business while
  • Ensure effective development and utilisation of professional knowledge and skills are shared across the national team
  • Lead, motivate and develop your team to be 'the best they can be'
  • Maintain exceptional customer service and exceed client expectations
  • Actively develop and execute strategies to reduce labour turnover
  • Continue to build, develop and enhance client relationship
  • Strong commercial acumen is essential, ideally gained from working in one or several of the following sectors: retail, hospitality, travel, leisure, tourism or venues markets
  • Proven financial and analytical skills in interpreting budgets and forecasting
  • Excellent communication and personal skills, evidence of building successful business relationships at senior executive level
  • Strong and decisive leadership skills with ability to build effective, engaged and motivated teams
  • Experienced in managing multiple stakeholder relationships
  • Confident in presenting solutions and continuous improvement initiatives to client
  • Hospitality or Business qualifications well regarded
  • An element of interstate travel will be required
  • Experience in Senior living (beneficial)
  • Experience in leading a team and working with a range of clients (or similar stakeholders)

What We Offer

We offer a competitive salary and incentive scheme, recognition programs and company discounts. If you're looking for a career where you set the standard for personal advancement, then this role is for you.

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