
Career Development Specialist
3 days ago
We are a social enterprise dedicated to empowering individuals with disability to lead fulfilling and independent lives. Our 57-year history has seen us develop an integrated network of services that provide people with disability the essentials, routine, and opportunities they seek in life.
We work alongside every individual to achieve their goals, leveraging our social enterprise businesses, organisational partnerships, and Inclusive Employment Australia and NDIS service streams. Our ecosystem of opportunity supports participants to secure suitable and sustainable employment.
The Coach RoleThe Coach plays a vital role in delivering our Employment Services Strategy, centred on improving sustainable employment outcomes for people with disability. This position involves mentoring participants to overcome barriers by developing tailored plans and fostering a work-ready mindset.
A Coach prioritises participant needs and aspirations for employment, providing support and guidance to help them secure suitable and sustainable job opportunities.
Your Key Responsibilities- Centre each participant's individual needs and aspirations for employment at the forefront of your focus.
- Effectively support a caseload of participants, providing support, guidance, and direction.
- Achieve individual and team KPIs in line with the Inclusive Employment Australia Deed and requirements.
- Deliver coaching and support to participants in line with our Service Delivery Model.
- Build rapport and trust with participants, developing tailored Action Plans based on strengths, goals, and support needs.
- Connect participants with internal and external training, qualifications, and support services to address vocational and non-vocational needs.
- Work collaboratively with Business Inclusion Specialists to engage with inclusive employers and identify tailored job opportunities.
- Create sustainable job opportunities and career paths for participants via relationships with local employers.
- Support employers with inclusive practices and work adjustments, fostering a disability-confident workplace.
We are seeking motivated and values-driven individuals to join our Inclusive Employment Australia division as a Coach. Your dedication to each participant will be evident in the hard work you put in:
- Prior employment experience will be highly regarded.
- Strong customer service and relationship building skills through reverse marketing activities, sales, and cold calling.
- Demonstrated ability working towards targets and KPIs.
- Strong communication and interpersonal skills.
- Problem solving and conflict resolution.
- Strong administration and computer skills – ability to learn technical systems.
- Resilient in nature and able to thrive in a continuously changing environment.
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