Client Relationship Manager
2 days ago
We're seeking an experienced Client Relationship Manager to join our team at Clemenger Group Limited.
">About the RoleAs a key point of contact, you will manage all communications with our clients, leading day-to-day operations and strategically guiding long-term vision. You will be hands-on in managing stakeholder networks, ensuring smooth delivery and aligning our capabilities to exceed client expectations.
Key Responsibilities:
- Account Leadership: Act as the central point of contact for the client, managing communication, briefing, and client expectations.
- Team Management: Lead, mentor, and motivate teams, ensuring they perform at their best. Provide support in navigating challenges and managing pressures.
- Strategic Oversight: Guide media recommendations and processes, challenging teams to elevate thinking and push boundaries.
- Client Relationship Management: Build and maintain strong, trusted relationships with external stakeholders, ensuring top-notch client service.
- Project & Financial Management: Oversee project lifecycles, manage timelines, and ensure financial processes, invoicing, and profitability goals are met. Optimize media components of client's P&L in partnership with senior leadership.
What We're Looking For:
- Strong Communication Skills: Ability to manage client relationships and lead internal teams with clarity and confidence.
- Leadership & Team Development: Proven experience in managing high-performing teams, providing guidance, feedback, and fostering a collaborative environment.
- Problem Solving: Ability to navigate ambiguity, make solid decisions, and offer innovative solutions under pressure.
- Financial Acumen: Expertise in managing budgets, tracking profitability, and maintaining financial accuracy.
- Passion for Innovation: A keen interest in integrating technology and creativity to develop cutting-edge media strategies.
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