Sea Logistics Customer Care Specialist
5 days ago
We are seeking an experienced and motivated Customer Care Specialist to join our team at Kuehne+Nagel. This role is key in ensuring the retention of your allocated customer portfolio and will support customers by providing helpful information, answering questions and working closely with the field sales and operations teams to ensure customer satisfaction.
Your Responsibilities- Monitor customer shipments to provide proactive updates and problem solve
- Assist with the customer onboarding process
- Take ownership of customer accounts and drive continuous improvement initiatives
- Manage quotations and customer data
- Develop operational relationships with customers
- Provide reporting and performance analysis
We value diversity of thinking, experiences, perspectives and active listening. To be successful, you will be open about your strengths and development needs and prepared to challenge yourself.
You will have:
- Excellent customer service skills, both verbal and written
- Strong problem-solving skills and ability to think outside the box
- Strong computer skills and a fast learner
We offer flexible working arrangements, including the ability to work from home and flexible daily working hours. We also provide continuous professional development and regular career progression discussions. Our Net Zero Carbon initiatives aim to achieve carbon neutrality for our sea freight shipments by 2030.
-
Sea Logistics Customer Care Specialist
2 weeks ago
Melbourne, Victoria, Australia Kuehne+Nagel Full timeAbout the RoleWe are seeking an experienced and motivated Customer Care Specialist to support our sea logistics operations. This role is critical in ensuring customer satisfaction and retention.Key ResponsibilitiesMonitor customer shipments and provide proactive updates to ensure timely delivery.Assist with customer onboarding and commercial ownership of...
-
Sea Logistics Customer Care Specialist
1 week ago
Melbourne, Victoria, Australia Kuehne+Nagel Full timeAbout the RoleWe are seeking an experienced and motivated Customer Care Specialist to support our sea logistics operations. This role is key in ensuring customer satisfaction and retention.Key ResponsibilitiesMonitor customer shipments and provide proactive updates to ensure timely delivery.Assist with customer onboarding and commercial ownership of customer...
-
Sea Logistics Customer Care Specialist
6 days ago
Melbourne, Victoria, Australia Kuehne+Nagel Full timeAbout the RoleWe are seeking an experienced and motivated Customer Care Specialist to join our Sea Logistics team. This role is critical in ensuring the retention of our allocated customer portfolio and will support customers by providing helpful information, answering questions, and working closely with the field sales and operations teams to ensure...
-
Sea Logistics Customer Care Specialist
2 days ago
Melbourne, Victoria, Australia Kuehne+Nagel Full timeYour RoleWe are seeking an experienced and motivated Customer Care Specialist to support our customers in the sea logistics sector.Your ResponsibilitiesMonitor customer shipments to provide proactive updates and resolve issuesAssist with customer onboarding and commercial ownership of customer accountsDrive continuous improvement initiatives with customers...
-
Sea Logistics Customer Care Specialist
2 days ago
Melbourne, Victoria, Australia Kuehne Nagel Full timeAbout Kuehne+NagelWe are a leading logistics company with a global presence, employing over 1,300 people in over 100 countries.At Kuehne+Nagel, we value diversity and equal opportunity, and we are committed to creating an inclusive work environment.We are seeking an experienced and motivated Sea Logistics Customer Care Specialist to join our team in...
-
Sea Logistics Export Specialist
6 days ago
Melbourne, Victoria, Australia Kuehne+Nagel Full timeJob Title: Sea Logistics Export SpecialistAre you a motivated and driven individual looking for a challenging role in the logistics industry? We are seeking a Sea Logistics Export Specialist to join our team in Melbourne.About the RoleWe are the global number 1 in Sea Logistics and have a great team looking after our Export customers. As a Sea Logistics...
-
Sea Logistics Export Specialist
5 days ago
Melbourne, Victoria, Australia Kuehne+Nagel Full timeJob Title: Sea Logistics Export SpecialistAre you a motivated and driven individual looking for a challenging role in the logistics industry? We are seeking a Sea Logistics Export Specialist to join our team in Melbourne.Your Role:As a Sea Logistics Export Specialist, you will be responsible for performing operational tasks and providing excellent customer...
-
Sea Logistics Export Specialist
2 weeks ago
Melbourne, Victoria, Australia Kuehne+Nagel Full timeSea Logistics Export SpecialistAt Kuehne+Nagel, we are seeking a highly motivated and organized Sea Logistics Export Specialist to join our National Sea Logistics team in Melbourne. As a key member of our team, you will be responsible for performing operational tasks and providing exceptional customer service to our Export customers.Your Key...
-
Sea Logistics Export Specialist
1 week ago
Melbourne, Victoria, Australia Kuehne+Nagel Full timeSea Logistics Export SpecialistAt Kuehne+Nagel, we are seeking a highly motivated and organized Sea Logistics Export Specialist to join our National Sea Logistics team in Melbourne. As a key member of our team, you will be responsible for performing operational tasks and providing exceptional customer service to our Export customers.Your Key...
-
Sea Logistics Operations Specialist
6 days ago
Melbourne, Victoria, Australia Kuehne+Nagel Full timeJob Title: Sea Logistics Operational Care Specialist, Value Added ServicesWe are seeking a skilled Operational Care Specialist to join our team at Kuehne+Nagel. As a key member of our team, you will be responsible for arranging and approving value-added services (VAS) for our customers.Your Role:As an Operational Care Specialist, you will work closely with...
-
Sea Logistics Operations Specialist
2 days ago
Melbourne, Victoria, Australia Kuehne+Nagel Full timeJob Title: Sea Logistics Operational Care Specialist, Value Added ServicesWe are seeking a highly skilled and experienced Operational Care Specialist to join our team at Kuehne+Nagel. As a key member of our Sea Logistics team, you will be responsible for working closely with internal stakeholders and vendors to arrange and approve value added services (VAS)...
-
Sea Logistics Operations Specialist
3 days ago
Melbourne, Victoria, Australia Kuehne+Nagel Full timeJob Title: Sea Logistics Operational Care Specialist, Value Added ServicesWe are seeking a skilled Operational Care Specialist to join our team at Kuehne+Nagel. As a key member of our team, you will be responsible for arranging and approving value-added services (VAS) for our customers.Your Role:As an Operational Care Specialist, you will work closely with...
-
Sea Logistics Operations Specialist
2 weeks ago
Melbourne, Victoria, Australia Kuehne+Nagel Full timeJob Title: Sea Logistics Operational Care Specialist, Value Added ServicesWe are seeking a skilled Operational Care Specialist to join our team at Kuehne+Nagel. As a key member of our team, you will be responsible for coordinating and arranging value-added services (VAS) for our customers.Your Key Responsibilities:Organize transportation based on customer...
-
Sea Logistics Operations Specialist
2 weeks ago
Melbourne, Victoria, Australia Kuehne Nagel Full timeAbout Kuehne+NagelWe are a leading logistics company with a global presence, employing over 1,300 people in over 100 countries.As an equal opportunities employer, we value diversity and are committed to creating an inclusive work environment.We are seeking a skilled Operational Care Specialist to join our team, responsible for arranging and approving...
-
Sea Logistics Operations Specialist
3 weeks ago
Melbourne, Victoria, Australia Kuehne Nagel Full timeAbout Kuehne+NagelWe are a leading global logistics company with a strong commitment to diversity and equal opportunity. Our team is dedicated to providing exceptional service to our customers, and we are seeking a skilled Operational Care Specialist to join our team.Your RoleAs an Operational Care Specialist, you will be responsible for working closely with...
-
Sea Operations Specialist
1 week ago
Melbourne, Victoria, Australia Hellmann Worldwide Logistics Full timeAbout the RoleWe are seeking a highly skilled and experienced Sea Operations Operator to join our team at Hellmann Worldwide Logistics. As a key member of our operations team, you will be responsible for ensuring the smooth and efficient movement of goods across the globe.Key ResponsibilitiesProcess documents efficiently and promptly, ensuring accuracy and...
-
Melbourne, Victoria, Australia Kuehne Nagel Full timeAbout Kuehne+NagelWe are a leading logistics company with a global presence, employing over 1,300 people in over 100 countries.At Kuehne+Nagel, we value diversity and equal opportunity, and we are committed to creating an inclusive work environment.We are seeking an experienced and motivated Sea Logistics Customer Care Specialist to join our team in...
-
Sea Logistics Operations Specialist, Exports
2 weeks ago
Melbourne, Victoria, Australia Kuehne+Nagel Full timeAbout the RoleWe are seeking a driven and motivated Export Operations Specialist to join our National Sea Logistics team at Kuehne+Nagel. As a key member of our team, you will be responsible for performing operational tasks and providing exceptional customer service to our Export customers.Your Key ResponsibilitiesCreating shipment details in our internal...
-
Sea Logistics Export Specialist
2 weeks ago
Melbourne, Victoria, Australia Kuehne Nagel Full timeAbout Kuehne+NagelWe are a leading logistics company with a global presence, employing over 1,300 people in over 100 countries.At Kuehne+Nagel, we value diversity and equal opportunity, and we are committed to creating an inclusive work environment.Our Sea Logistics Exports TeamWe are seeking a driven and motivated Export Operator to join our National Sea...
-
Sea Logistics Export Specialist
1 week ago
Melbourne, Victoria, Australia Kuehne Nagel Full timeAbout Kuehne+NagelWe are a leading logistics company with a global presence, employing over 1,300 people in over 100 countries.At Kuehne+Nagel, we value diversity and equal opportunity, and we are committed to creating an inclusive work environment.Our Sea Logistics Exports TeamWe are seeking a driven and motivated Export Operator to join our National Sea...