Coffee Service Specialist

5 days ago

Sydney, New South Wales, Australia beBeeCustomerExperience Full time $60,000 - $80,000

Job Title: Customer Experience Ambassador

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As a Customer Experience Ambassador, you will play a vital role in delivering exceptional customer service and support to our clients.

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You will cultivate meaningful relationships with customers through open lines of communication, becoming the trusted expert on all things coffee.

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You will have the opportunity to collaborate with various teams, including training, sales, roasting, and marketing, to stay up-to-date with the latest products and innovations.

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Your portfolio will be diverse, and you will continually evolve your approach as you adapt to different client needs.

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We are seeking a highly skilled and motivated individual who understands the importance of customer experience and can effectively marry interpersonal skills, attention to detail, and coffee knowledge to deliver exceptional results.

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The successful candidate will have a strong ability to collaborate, share the load when necessary, and demonstrate a commitment to providing best-in-class customer service.

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In return for your hard work and dedication, you will enjoy a range of benefits, including:

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  • ", "
  • All the coffee you can drink;", "
  • Access to five extra days of leave through our Recharge Leave program;", "
  • A unique and dynamic work environment filled with coffee-loving people.", "
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This is a full-time role based in our Alexandria warehouse office where the magic happens.

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We encourage applicants from customer-centric roles, such as retail, hospitality, or call centers, to apply.

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