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Freedom of Information Case Manager

1 month ago

Russell, Australia APS Full time
About the Role

The APS is seeking a highly skilled and experienced Freedom of Information (FOI) professional to join our team. As a Freedom of Information Case Manager, you will play a critical role in advising and managing requests for access to documents, and correction of information, made under the Freedom of Information Act 1982 (Cth) (FOI Act).

The successful candidate will have a strong understanding of the FOI Act and its application in a government context. You will be responsible for coordinating and implementing business improvement opportunities within the Department relating to the coordination and management of FOI. This will include supporting the FOI team with FOI requests, governance and assurance activities, and preparation of business intelligence reports of FOI requests being managed.

You will also be responsible for communicating with FOI applicants, internal and external stakeholders including the network of Accredited Decision Makers to assist the Department in preparing timely, high quality decisions, and provide comprehensive FOI advice. Additionally, you will develop and deliver FOI training within Defence, including to Senior Executives, on the FOI Act, the Office of the Australian Information Commissioner (OAIC) FOI Guidelines, and responding to requests received by Defence.

The ideal candidate will have a strong analytical skillset, coupled with a high level of strategic awareness to recognise links between interconnected issues. You will work collaboratively and under limited direction to balance competing priorities, interpret legislation and policy; and provide high quality evidence-based advice to stakeholders and applicants within legislated timeframes.

Key Responsibilities

  • Coordinate the Department's response to requests received under the FOI Act.
  • Communicate with FOI applicants, internal and external stakeholders including the network of decision makers to assist the Department in preparing timely, accurate decisions and provide comprehensive FOI advice.
  • Manage and respond requests for internal reviews by applicants and internal complaints regarding FOI.
  • Manage and respond to external reviews by the Office of the Australian Information Commissioner (OAIC), including complaints.
  • Communicate with review applicants, relevant business areas and the OAIC to prepare timely and accurate review decisions and submissions for the OAIC.
  • Manage and support applications for review by the Administrative Review Tribunal.

Requirements

  • Demonstrated coordination, organisation, and time management skills.
  • Excellent interpersonal skills including the ability to build productive relationships with a range of internal and external stakeholders.
  • A high standard of attention to detail.
  • Excellent written and verbal communication skills including the ability to communicate with influence with a broad range of audiences.
  • An ability to work independently and as part of a small, high performing team.
  • An ability to handle highly sensitive information in accordance with government security requirements.
  • Sound judgement and critical thinking skills with an ability to identify and explain risk.
  • An ability to interpret and apply legislation.