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The Insurance Services Division oversees the City's insurance portfolio, comprising general insurance and workers' compensation. As a Claims Officer, you will provide effective claims management for litigated and non-litigated claims in various classes of professional and public liability, motor vehicle, contract works, and industrial special risks.
We're Looking For People Who Possess- Demonstrated expertise in managing a variety of insurance claims with significant emphasis on customer service, integrity, and communication skills.
- Highly developed interpersonal and communication skills with particular focus on consultation, negotiation, conflict resolution, and assertiveness.
- Demonstrated ability to exercise initiative and judgment when required, effectively engaging with stakeholders to support the claim determination and management process.
This is an opportunity to shape the Gold Coast's future as part of a high-performing, customer-focused organization that delivers value-for-money services to the community.
Benefits Package- A 9-day fortnight and flexible work arrangements to suit your lifestyle, including hybrid/work from home options, flexible working hours, and locations.
- Personal and professional development courses, access to fitness facilities, confidential counselling sessions, and more.
