Therapeutic Case Manager

1 week ago


Caboolture, Queensland, Australia IFYS Ltd Full time
About the Opportunity

IFYS Ltd is seeking a skilled Therapeutic Case Worker to join our team at our Maroochydore and Caboolture Youth Crisis Accommodation programs. This is a unique opportunity to work with a longstanding and supportive team who have over 12 years' experience in this program.

The Youth Crisis Accommodation program provides young people aged 16 to 25 experiencing homelessness with access to support for a 3-month duration. Our ideal candidate will possess a strong client-centred practice framework, have sound knowledge of local services and resources, and experience conducting intake assessments and delivering case management.

Key Responsibilities
  • Engage with young people and ensure a safe and therapeutic environment
  • Conduct intake and initial assessments with young people requesting accommodation and support in alignment with guidelines
  • Create individualised support plans with young people to meet their needs and goals
  • Assist young people to develop new living skills and participate in the community of their choice
  • Ensure the maintenance and cleanliness of all aspects of the shelter to a high standard
  • Completing a range of administrative tasks in a timely manner
Requirements
  • Experience working with people exhibiting challenging behaviours and complex needs or an understanding of the impacts of trauma on a young person's life
  • A go-getter attitude with the ability to adapt to changing situations and remain calm in the face of a crisis
  • Excellent communication skills and the ability to build rapport quickly, especially with young people
  • Flexibility with hours of work and available nights and weekends over a rotating roster
  • Qualifications in or currently studying Youth work, Mental Health, Community Services, Human Services or Social Work highly desirable
What's on Offer?
  • Casual employment with a rotating 24/7 roster
  • Day, afternoon and evening shifts
  • Casual hourly rate starting $ super (Level 3 SCHADS award)
  • Not-for-profit salary packaging options to increase take home pay (package up to $15,900 per FBT year)
  • Unique in-house training opportunities including Therapeutic Crisis Intervention training, Preventing Child Sexual Exploitation and Sanctuary training
  • Career & professional development opportunities
  • Free access to the CALM Premium App + Flight Centre personal travel discounts
  • Access to the Employee Assistance Program (EAP)


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    {"title": "Senior Therapeutic Case Worker", "description": "About the OpportunityIFYS Ltd is seeking a skilled and compassionate Senior Therapeutic Case Worker to join our team at our Caboolture Youth Crisis Accommodation program.This is a unique opportunity to work with a longstanding and supportive team who have over 12 years' experience in this...

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