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Administrative Leadership Position

2 weeks ago

Melbourne, Victoria, Australia beBeeLeadership Full time $96,000 - $124,000
Job Overview

As a leader in the Talent Acquisition team, you will be responsible for hiring top professionals for AIA Australia.

AIA Vitality is a pioneering health and wellbeing program that supports individuals in making informed lifestyle choices. The program incentivises users to engage in physical activity, eat well and undergo regular health checks. This opportunity is to join the AIA Vitality team as an Admin Team Leader based in Melbourne.

You will lead a team of Administrators to ensure exceptional service delivery to all Partners and Members, adhering to defined operating rhythms, service level agreements and high standards of quality and accuracy. You will drive a continuous improvement model to maximise service delivery, optimise outcomes and mitigate operational risks.

To achieve this successfully, you will:

  • Oversight the team's task completion to ensure 100% accuracy, timeliness and alignment with SLAs and operating rhythms
  • Maintain accurate documentation of processes and regularly review them to ensure best practice
  • Analyse current and new operational processes to identify areas for improvement
  • Participate in compiling business cases and recommendations on improvement opportunities
  • Provide mentorship and development support to your team members through effective coaching and employee well-being initiatives
  • Develop and maintain strong working relationships with stakeholders and external clients

Your successful application will demonstrate:

  • Experience in an Administration Team Leader role, preferably within Insurance and/or Health, Science or Corporate Wellness
  • Strong leadership skills, including coaching and people development
  • Continuous Improvement accreditation is preferred
  • Demonstrated analytical, organisational and planning skills
  • Experience working in fast-paced, process-driven environments
  • Knowledge of coaching concepts and methodologies

We offer:

  • Access to training and development opportunities to enhance your skills
  • Career growth through internal mobility
  • The chance to contribute to an organisation helping millions of Australians
  • Additional leave days to recharge and refresh yourself
  • Health and wellbeing initiatives supporting your needs
  • Supportive and inclusive management practices

AIA Australia aims to guide, support and protect the wellbeing of millions. As part of the AIA Group, we strive to engage one billion people in living healthier, longer, better lives by 2030.