
End User Computing Leader
2 days ago
Job Title: End User Computing Manager
Description:
This role involves leading a team of end user computing support specialists, managing the full lifecycle of end-user computing devices and applications across various environments. The ideal candidate will have experience in IT leadership, with strong knowledge of Windows, macOS, iOS platforms, and corporate applications.
Key Responsibilities:
- Lead EUC operations across multiple platforms
- Manage the lifecycle of EUC hardware and applications
- Oversee incident and escalation management to ensure SLA compliance
- Drive continuous improvement initiatives and process optimization
- Collaborate with IT teams and stakeholders to ensure smooth service delivery
- Ensure compliance with IT governance and security frameworks
About You:
- 5+ years' experience in senior IT management roles
- Strong technical skills and hands-on experience with key tools
- Excellent communication and stakeholder management skills
- Able to develop SOPs and knowledge base resources
- Experience working in large, geographically dispersed environments
What We Offer:
- A high-impact leadership role with scope for strategy and service delivery
- The opportunity to work in a complex environment with exciting growth projects
- A collaborative team culture
Location: Eastern suburbs of Melbourne, with flexibility to support stakeholders across APAC
Seniority Level: Mid-Senior
Employment Type: Full-time
Job Function: Information Technology
Industry: Information Services and Retail
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