Senior System Administrator
2 weeks ago
The Infrastructure Specialist plays a pivotal role as part of the cloud and infrastructure team, providing system support and administration of Epworth IT on premises and cloud platforms. The primary focus lies in supporting Epworth's Citrix and end-user compute platforms, alongside broad support across all infrastructure components including networking, storage, cloud, virtualization, authentication, security, regular maintenance, documentation, and user support.
- Providing technical leadership in the support and administration of the organisation's Citrix and end-use compute environment.
- Continually improving the security and system management of these environments and the software and tools used to run and maintain them.
- Managing and troubleshooting the performance, application delivery, and end-user issues across EUC platforms.
- Providing guidance and mentoring to other infrastructure team members.
Key Responsibilities include:
- Supporting the setup and configuration of Citrix Virtual Apps and Desktops (CVAD) and related technologies.
- Managing and troubleshooting Windows 10/11 and Server 2016/2019/2022 platforms.
- Implementing and maintaining policies for Windows 10/11 and Server 2016/2019/2022 platforms using Intune and SCCM.
- Ensuring compliance with industry best practices and security standards.
- Collaborating with cross-functional teams to ensure smooth operation of IT systems.
- Strong technical experience and knowledge in supporting critical business systems within large organisations.
- Solid background in implementing, supporting, and managing Citrix Applications and Desktops (CVAD) and End User Compute environments.
- Comprehensive knowledge and experience with Citrix NetScaler's and Citrix Profile Manager.
- Excellent technical and problem-solving skills with a strong capability to resolve Citrix and EUC issues.
- Experience with managing and deployment of policy/OS via Intune and SCCM.
- Good understanding of cloud concepts and technologies, particularly Azure.
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