Lead Product Excellence Specialist

1 week ago

Brisbane, Queensland, Australia beBeeProductRecovery Full time $120,000 - $150,000
Job Overview

The Product Recovery and Quality Team Leader plays a vital role in ensuring that products are of the highest quality, meeting customer expectations and driving sales.

You will engage with customers to understand their needs, provide expert knowledge on products and services, and present them in an appealing manner.

Your responsibilities will include taking necessary action on products to give them a second chance, such as repackaging them back into a saleable condition.

As a skilled team leader, you will assemble products according to proper building instructions to ensure complete functionality.

You will support quality work in the store to constantly improve customers' quality perception of products.

This is an exciting opportunity to contribute to creating a better everyday life for many people.

Key Responsibilities:
  • Engage with customers to understand their needs and preferences
  • Provide expert knowledge on products and services
  • Presentation of products in an appealing manner
  • Taking necessary action on products to give them a second chance
  • Assembly of products according to proper building instructions
  • Support quality work in the store to constantly improve customers' quality perception of products

About You:

We are looking for someone with leadership experience, strong customer focus, and a passion for product recovery and quality.

As a motivated, results-driven individual, you will prioritize tasks in a fast-paced environment and think outside the box.

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