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Administrative Coordinator
2 weeks ago
We are looking for a highly skilled team member who naturally excels in customer service. You will be responsible for performing a range of tasks including, but not limited to:
- Provide professional and friendly interactions with customers visiting our site.
- Proactively host and help with customer inquiries.
- Direct incoming calls and provide supportive assistance to the appropriate team member.
- Manage accounts payable and receivables.
- Provide administrative and operational support to various departments within the organisation.
- Manage correspondence including emails, letters and other communications.
- Assist with customer account management.
- A willingness to ask questions and learn.
- Excellent communication and interpersonal skills.
- Strong organisational and multitasking abilities.
- A high level of attention to detail and accuracy.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- The ability to work independently and as part of a team.
- A customer-focused approach with a problem-solving attitude.
- The ability to handle sensitive information with confidentiality.
- An adaptable and flexible attitude in a fast-paced environment.
- Above award pay rates.
- Salary packaging options.
- Flexible working arrangements (school hours may be considered).
- Ongoing training and support.
- Uniform and Personal Protective Equipment.
- A multi-site organisation with opportunities for career development.
- A friendly and welcoming team environment.
- A company health and wellbeing program.
- An Employee Assistance Program.
Position Description - Customer Service Officer
About UsWe are a family-owned business with over 140 employees. With multiple locations across different regions, we are well-established industry leaders in various sectors.
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