Desktop Technician Position

5 days ago

Adelaide, South Australia beBeeSupport Full time $60,000 - $80,000
Job Title

We are seeking skilled professionals to join our team as Remote Desktop Support Technicians.

  • The ideal candidate will have experience in IT support, preferably within a managed services provider (MSP) environment.
About the Role

This is an exciting opportunity for individuals who enjoy working with technology and providing excellent customer service. The successful applicant will be responsible for delivering high-quality IT support to resolve incidents and fulfill service requests.

Key Responsibilities
  • To provide remote desktop support to end users using remote access tools.
  • To deliver high-quality IT support to resolve incidents and fulfill service requests.
  • To prioritise and manage new support tickets and existing work orders efficiently.
  • To accurately document service details, time logs, and job notes in the ticketing system.
Required Skills and Experience

The following skills and qualifications are required for this role:

  • Proven Level 1/2 IT support experience, ideally within an MSP or enterprise setting.
  • Technical proficiency with mac OS, Windows 10/11, Microsoft Office Suite (Teams, Outlook, Office 365), and remote troubleshooting tools.
  • Strong diagnostic skills for application installations and network technologies (VPN, WAN, LAN).
  • Experience with endpoint management tools like Microsoft Intune and SCCM.
  • Familiarity with ITSM platforms (e.g., Service Now, HP Service Manager) and principles, especially Incident and Service Request Management.
  • Exposure to analytics tools such as Nex Think and 1 E Tachyon.
  • Excellent communication, documentation accuracy, and a customer-first mindset.
Benefits

This role offers several benefits, including:

  • Being part of a supportive and growing team.
  • Working with major clients on meaningful projects.
  • Career development and training opportunities.
  • A culture that values innovation, collaboration, and customer excellence.
About Us

We believe strong connections and community are key to our success. Our work model prioritises in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances.

  • Desktop Systems Specialist

    2 weeks ago

    Adelaide, South Australia beBeeTechnical Full time $90,000 - $130,000

    Desktop Support RoleThe primary objective of this role is to provide expert technical assistance and support for desktop computing environments. This entails installing, maintaining, and troubleshooting hardware to ensure optimal service delivery.Offer first and second-level support for desktop hardware including terminals, printers, scanners, and...

  • Remote Desktop Support Technician

    4 weeks ago

    Adelaide, South Australia DXC Consulting & Engineering Services Full time

    3 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Job DescriptionDXC Technology (NYSE:DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success. People are the heart of our business. We support each other and work as a team, globally and...

  • Remote Desktop Support Technician

    4 weeks ago

    Adelaide, South Australia DXC Consulting & Engineering Services Full time

    3 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Job DescriptionDXC Technology (NYSE:DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success. People are the heart of our business. We support each other and work as a team, globally and...

  • Customer Desktop Support Specialist

    3 days ago

    Adelaide, South Australia beBeeSupport Full time $85,000 - $105,000

    **Job Overview:**The End User Support Technician plays a vital role in ensuring seamless desktop end-user support at customer sites and providing coverage to designated remote locations.This position requires someone who can effectively manage IT devices and systems, perform tasks aligned with delivering excellent IT services, deploy and administer IT...

  • Senior Desktop Hardware Technician

    1 week ago

    Adelaide, South Australia beBeeHardware Full time $90,000 - $130,000

    Desktop Support SpecialistThis role involves providing technical assistance and support for desktop computing environments.Provide first and second-level support for desktop hardware, including troubleshooting and resolving issues related to computer systems, printers, scanners, and other peripherals.Perform regular maintenance and diagnostic tests on...

  • Remote Desktop Support Technician

    5 days ago

    Adelaide, South Australia DXC Technology Full time

    Overview DXC Technology (NYSE: DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success.People are the heart of our business.We support each other and work as a team, globally and locally to deliver excellence for our customers and colleagues.We live in more than 70 countries, speak multiple...

  • Remote Desktop Support Technician

    5 days ago

    Adelaide, South Australia DXC Consulting & Engineering Services Full time

    Overview DXC Technology (NYSE: DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success.People are the heart of our business.We support each other and work as a team, globally and locally to deliver excellence for our customers and colleagues.We live in more than 70 countries, speak multiple...

  • Remote Desktop Support Technician

    1 week ago

    Adelaide, South Australia DXC Technology Full time

    OverviewDXC Technology (NYSE:DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success. People are the heart of our business. We support each other and work as a team, globally and locally to deliver excellence for our customers and colleagues. We live in more than 70 countries, speak multiple...

  • Remote Desktop Support Technician

    1 week ago

    Adelaide, South Australia DXC Consulting & Engineering Services Full time

    OverviewDXC Technology (NYSE:DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success. People are the heart of our business. We support each other and work as a team, globally and locally to deliver excellence for our customers and colleagues. We live in more than 70 countries, speak multiple...

  • Desktop/Laptop technician

    13 hours ago

    Adelaide, South Australia Centre Com Full time

    About UsCentre Com is Australia's largest and fastest-growing computer hardware retailer, with a strong presence across Victoria, New South Wales, South Australia and now Queensland. We are proud to be the go-to destination for tech enthusiasts, gamers, businesses, and everyday Australians alike.Our success is driven by a commitment to customer-first...