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Senior Desktop Hardware Technician

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Adelaide, South Australia beBeeHardware Full time $90,000 - $130,000
Desktop Support Specialist

This role involves providing technical assistance and support for desktop computing environments.

  • Provide first and second-level support for desktop hardware, including troubleshooting and resolving issues related to computer systems, printers, scanners, and other peripherals.
  • Perform regular maintenance and diagnostic tests on desktop systems to ensure proper functionality.
  • Respond to support tickets and service calls to diagnose and resolve hardware issues.
  • Collaborate with vendors or OEMs for repairs, warranties, and part replacements.
  • Maintain detailed documentation of issues, troubleshooting steps, and resolutions.