Retail Manager

1 month ago


Sydney, New South Wales, Australia Estée Lauder Companies Full time
Join Our Team as a Retail Manager at Estee Lauder Companies

About the Role:

We are seeking a dynamic and inspirational Retail Manager to lead our team of Sales Associates at the Sydney Domestic Airport Terminal 2. As a Retail Manager, you will be responsible for creating and executing a business plan to drive sales and customer service targets. You will have the opportunity to work with a high-performing team and develop your leadership and coaching skills.

Key Responsibilities:
• Lead and coach a team of Sales Associates to achieve sales and customer service targets
• Create and execute a business plan to drive sales and customer service
• Manage store operations, including inventory and facilities management
• Develop and implement in-store events to drive sales and customer engagement
• Provide exceptional customer service and ensure a high-touch experience for customers

Requirements:
• Proven retail management experience, preferably in cosmetics
• Ability to provide inspirational and personalized customer service
• Previous business planning experience, including setting sales and customer service targets
• Experience in leading a team to achieve sales and customer service targets
• Ability to work retail hours, including days, nights, weekends, and special events

What We Offer:
• Opportunities for career development and growth
• Competitive remuneration and benefits package
• Access to state-of-the-art training and development programs
• Generous free product allocations and opportunities to purchase at wholesale

About Us:
Estee Lauder Companies is a global leader in prestige beauty, delivering transformative products and experiences that inspire consumers to express their individual beauty. We are committed to providing a high-touch customer service experience and are seeking a talented Retail Manager to join our team.

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