Administrative Support Associate

3 days ago

Melbourne, Victoria, Australia beBeeCustomerService Full time $60,000 - $85,000

We are seeking a highly skilled Administrative Support Associate to join our dynamic team. This role is an exciting opportunity for someone who enjoys working in a fast-paced environment and is passionate about delivering exceptional customer service.

About the Role:

This position involves providing administrative support to our showroom team, ensuring the smooth operation of our day-to-day activities. As an Administrative Support Associate, you will be responsible for greeting customers, answering phone calls, and consulting with customers to identify their needs. You will also assist the Store Manager and wider team with various administrative tasks, such as coordinating appointments and managing inventory.

Key Responsibilities:

  • Provide exceptional customer service and support to our clients
  • Assist the Store Manager and wider team with administrative tasks, including scheduling appointments and managing inventory
  • Greet and direct customers towards their area of interest
  • Answer phone calls and respond to customer inquiries

Requirements:

To be successful in this role, you will need:

  • Customer service and administrative experience from any frontline-facing environment
  • An adaptable mindset and a willingness to learn and grow
  • Exceptional communication skills, including written and verbal communication
  • The ability to work effectively in a team environment

Benefits:

As an employee of our company, you can expect:

  • A competitive salary and benefits package
  • The opportunity to work in a dynamic and supportive team environment
  • Ongoing training and development opportunities
  • Generous discounts on our product range

About Us:

We are a family-owned business with a strong commitment to customer satisfaction and community involvement. We pride ourselves on our friendly and approachable nature, making us the go-to destination for all your appliance needs. Our team is passionate about delivering exceptional service and supporting our customers every step of the way.

Keyword: CustomerService

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