Senior Service Leader

1 week ago

Central Coast, Australia beBeeHospitality Full time $130,000
Hospitality Leadership Opportunity

This is a permanent, full-time role offering a chance to lead our residential aged care team as a Hospitality Manager.

We are seeking an experienced leader to manage the hospitality services of dining, cleaning, laundry and Concierge services.

Key Responsibilities:

  • Overseeing all hospitality functional areas to deliver high-quality services that contribute to a safe and comfortable home environment
  • Managing resources to deliver high-quality, cost-effective hospitality and enhanced services
  • Being visibly present within the home, promoting a relationship-centred approach to service provision with residents, families, employees and other stakeholders

Requirements:

  • A heart and passion for providing high-quality care to the elderly
  • Strong customer-centric approach and relationship building skills
  • Tertiary qualifications in Hospitality Management or related field preferred
  • Demonstrated leadership experience
  • Ability to build relationships with older people
  • Strong coaching / training skills with the ability to positively influence others
  • Effective conflict resolution skills with a high emotional intelligence
  • Demonstrated knowledge and understanding of workplace health and safety
  • Empathy, patience, and a genuine desire to enhance the quality of life for elderly individuals

Benefits include a not-for-profit tax break, fitness passport, and multiple locations to work in, along with a values-based organisation.

We welcome applicants from diverse backgrounds.

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