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F&B Service Expert
2 months ago
We are seeking a highly skilled and customer-focused F&B and Event Service Expert to join our team at The Ritz-Carlton Perth. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests, ensuring their experience is memorable and personalized.
Key Responsibilities- Provide exceptional customer service to guests, ensuring their needs are met and exceeded.
- Work collaboratively with the F&B and events team to ensure seamless service delivery.
- Maintain a clean and organized work environment, adhering to high standards of cleanliness and presentation.
- Assist with opening and closing duties, including setting up necessary supplies and tools.
- Transport dirty linen to the correct area for cleaning and restock linen shelves with clean linens.
- Inspect the cleanliness and presentation of all china, glass, and silver prior to use.
- Responsible Service of Alcohol certification from a nationally accredited training provider.
- I'm Alert Food Safety Certification from the City of Perth.
- Experience working in a customer service role is preferred.
- Passion for customer service and a commitment to delivering exceptional experiences.
- Unrestricted working rights for Australia.
- Availability to work weekends, including Thursday, Friday, Saturday, and Sunday.
At Marriott International, we believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
We are proud to be a global leader in luxury hospitality, with over 100 award-winning properties worldwide. Our team of Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them.
We are committed to delivering excellence in the care and comfort of our guests, and we believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate.