Administrative Support Professional

12 hours ago

Mount Isa, Queensland, Australia beBeeCustomerService Full time $70,000 - $85,000
Job Overview

We are seeking a skilled Administration Officer to join our team in Mt Isa.

Key Responsibilities:
  • Provide general administration, data entry, and office support to the wider team where required.
  • Stock management - ensure sufficient supplies of all resources and equipment.
  • Order in office supplies, including stationery, technology, staff uniforms, and other general items.
  • Scan and file office work and documentation, handling sensitive information responsibly and compliantly.
  • Utilise CRMs and tracking systems to track customer freight and resolve queries.
  • Manage customer queries across multiple divisions within Team Global Express.
  • Handle each customer interaction with empathy and resilience, adapting to diverse needs and situations.
  • Educate customers on how to use our self-service platforms effectively.
  • Liaise frequently with on-site staff and build relationships with key operations staff to resolve any customer queries or requests.
Requirements:
  • A high attention to detail.
  • Strong Data Entry Skills.
  • A sense of empathy and a passion for Customer Service.
  • The ability to prioritise tasks efficiently.
  • A strong attention to safety.
  • Previous experience in a similar role (preferred but not mandatory).
Why Work with Us?

We celebrate diversity and foster an inclusive workplace where everyone can contribute to a brighter future. As an Equal Opportunity Employer, we welcome applicants from all backgrounds and invite them to apply.

Our Recruitment Process:
  • Applying starts with an online application form.
  • You may be invited to complete an online assessment followed by a virtual or in-person interview.
  • The final step involves pre-employment checks, including a criminal history check and a medical assessment.

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