
Business Credit Specialist
3 days ago
Job Overview:
A proactive Credit Controller is required to oversee timely payments, resolve queries, and maintain strong customer relationships.
The Role Responsibilities Include:
- Cash Collection: Actively chase all overdue debt to ensure invoices due are paid on time.
- Customer Management: Manage inbound customer calls and internal depot communications.
- Order Release: Review stopped orders regularly for release and work alongside Sales Teams to clear any overdue balances or queries.
- Query Resolution: Identify queries and liaise with Sales Teams to effectively resolve customer queries.
- Ledger Management: Regular debt ledger review, account reconciliations, and unallocated cash management.
- Fuel Card Oversight: Ensure high-spend fuel card accounts have acceptable credit exposure limits.
- Adherence to Policies & Procedures: Strive for best-in-class credit control practices by adhering to company policies and procedures.
Required Skills & Qualifications:
- Strong commercial awareness in a competitive industry.
- Excellent telephone manner with experience in high-volume inbound and outbound calls.
- Effective communication skills with both B2B and B2C customers.
- Ability to build and maintain key stakeholder relationships.
- Proficiency in Microsoft Excel; SAP experience is beneficial.
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