Venue Operations Manager

2 weeks ago

North Geelong, Victoria, Australia Frontline Hospitality Melbourne West Full time
Job Title: Venue Manager

We are seeking a passionate and dynamic Venue Manager to lead the day-to-day operations of our Geelong entertainment, sports, and leisure venue. As a key member of our team, you will be responsible for fostering a positive culture that promotes teamwork and growth, while ensuring exceptional customer service and managing finances, COGS, and profit and loss.

About the Role:
  • Lead and inspire a diverse team of 60+ staff members
  • Promote a culture of inclusion and fun, ensuring a seamless and engaging experience for all visitors
  • Oversee daily operations, including rostering and staffing levels
  • Monitor financial performance, budgeting, COGS, and P&L analysis
  • Develop and implement training programs to support staff growth and development
  • Champion customer service excellence and foster a safe and enjoyable environment for all guests
About You:
  • Proven experience in venue management or a similar role
  • Strong people management skills, with a focus on team development and culture
  • Financial acumen, with the ability to analyze and manage budgets effectively
  • Exceptional communication and interpersonal skills
  • A resilient, hands-on leader who leads by example and thrives in a fast-paced environment
Why Work with Us:
  • Be part of a growing tribe that celebrates freedom, agility, and creativity
  • Offering competitive remuneration and opportunities for professional development
  • The chance to make a meaningful impact in the community

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