Business Process Administrator

6 days ago

City of Parramatta Council, Australia beBeeCoordinator Full time $100,000 - $132,305
Job Opportunity Overview
  • The role of a Work Coordinator involves coordinating activities in a business process office. This includes managing work scheduling and allocation by assigning tasks across all channels.
  • The job is based from a head office, with hybrid working arrangements available.

This position provides day-to-day administration support to customer accounts teams. It requires fostering a positive and productive work environment while maintaining compliance with relevant policies and procedures.

Key Responsibilities
  • Efficient Work Scheduling - The successful candidate will manage work scheduling and allocation by assigning tasks promptly across all channels.
  • Process Management - Maintain accurate and up-to-date procedures, support the implementation of changes to meet performance targets, and contribute to ongoing process reviews and improvements.
  • Effective Communication and Training – Use strong communication skills to efficiently allocate tasks, manage challenging situations, and collaborate constructively with team members and stakeholders.
  • Project Management and Reporting - Effectively manage assigned projects and maintain efficient workload and time management.
About You

Ideal candidates for this role should have tertiary qualifications in Business or Administration, along with high-level business acumen. Strong focus on customer service, relationship management skills, communication, negotiation, conflict resolution, and stakeholder management skills are also essential. Computer literacy skills and experience with business systems are required.

Why Choose This Role?

This opportunity is ideal for individuals who want to make a real difference in people's lives and their own careers.

Our Company Culture

We actively seek and celebrate diversity, equity, inclusion, and individuality, fostering a safe environment where everyone can thrive and shape impactful community projects.

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