Results-Driven Leader
2 days ago
We are seeking a results-driven leader to drive commercial performance in our customer-facing teams.
Key Responsibilities:- Manage, motivate and develop a team of CSAs to achieve exceptional performance targets
- Drive face-to-face ticket sales and deliver strong commercial results through strategic planning and leadership
- Create an outstanding customer experience across all locations by fostering a culture of excellence and innovation
- Manage operations, rosters and performance reporting to ensure seamless delivery and high-quality service
- Coach and mentor your team to grow, develop and excel in their roles
- Proven experience in leading high-performing teams in fast-paced, sales-focused environments
- Strong leadership skills with excellent communication, decision-making and problem-solving abilities
- Passion for delivering exceptional customer experiences and developing others to achieve their full potential
- Ability to manage multiple sites and shifts while driving operational efficiency and effectiveness
- Technical savviness with data-led decision making and analytical skills to inform business strategies
At our organization, we aim to move people and communities forward. If you're a results-driven leader ready to make a meaningful impact, let's connect.
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