Post Placement Support Consultant

19 hours ago


East Gippsland, Australia MARS Recruitment Full time
Job Title: Post Placement Support Consultant

MARS Recruitment is seeking a highly skilled Post Placement Support Consultant to join our team. As a Post Placement Support Consultant, you will play a critical role in ensuring the success of our participants in the employment services industry.

Key Responsibilities:
  • Monitor work placements for participants to ensure their employment is progressing as expected.
  • Negotiate claims upgrades to ensure participants receive the support they need to succeed.
  • Take proactive action to resolve any issues that may impact placement continuity.
  • Sustain ongoing employment by successfully re-placing participants in new roles.
  • Liaise with current and potential employers to build strong relationships and secure new job opportunities.
  • Work closely with the central claims team to ensure seamless communication and collaboration.
  • Maintain a high level of Contract and Operational knowledge at all times to provide expert advice and guidance.
  • Document and record all communications and contact with participants and employers to ensure accurate tracking and reporting.
  • Maintain the privacy and security of all records in accordance with relevant laws and regulations.
  • Work closely with site staff to ensure a cohesive and effective team approach.
Key Requirements:
  • Previous experience in managing claims in the insurance industry or Post Placement Support is essential.
  • A strong understanding of the employment services industry is required.
  • Experience in WFA, Jobactive, or DES is highly advantageous.
  • Previous experience in high-volume environments is desirable.

If you are a motivated and experienced professional looking for a new challenge, please APPLY via Seek. Only shortlisted candidates will be contacted.



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