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Business Growth Specialist
2 weeks ago
About Us
Airswift has been transforming lives through workforce solutions for over 40 years, delivering international workforce solutions to the STEM industries. Our integrated team of over 900 employees spans 37 countries, supporting over 8,000 contractors globally. We prioritize wellbeing, community engagement, and sustainability – planting a tree for every person placed in a job globally.
We cater to professionals looking for exceptional jobs with top companies in technology, construction, and engineering sectors.
Job Description
The Business Development Manager will play a critical role in driving the expansion of our non-Oil and Gas markets across diverse service lines including contract hire, permanent recruitment, and global mobility. Success will be measured on acquiring new customers while expanding existing accounts into new service lines.
Key Responsibilities:
- Manage strategically assigned clients to meet their needs and exceed expectations.
- Drive business development into strategically important sectors within our ANZ business.
- Identify areas for growth within both new and existing accounts, leveraging existing service lines in diversifying our service offering.
- Build trusted advisor relationships with key line managers, stakeholders, and executive sponsors to advise on trends and make recommendations balancing needs, wants, and market conditions.
- Ensure the overall health of the account from sales, delivery pay, and bill by coordinating with internal and external stakeholders to ensure necessary parties have the right information at good timing.
- Develop and maintain a hotlist of candidates relative to your accounts and discipline, and proactively sell them to the market daily.
- Develop client-specific SOPs and roll out training across our recruitment, service, and finance teams.
- Work effectively with the client to bring new requisitions, plan sourcing delivery, facilitate job interviews, and placements.
- Monitor overall delivery, ensuring all standard level agreements are met, terms and conditions are executed compliantly, and services are delivered according to clients' needs.
- Forecast clients' upcoming strategies and objectives to ensure sales and delivery models remain aligned.
- Met sales targets (KPIs) which are agreed upon with the Strategic Account Director.
- Review and monitor monthly sales performance against forecast.
- Ensure compliance with standardized workflows to effectively manage project delivery within the contracted scope, timeline, and cost.
- Communicate internally to ensure pricing models are adhered to and to monitor consistency and accuracy overall.
- Assess, clarify, and validate customers' needs on an ongoing basis.
- Serve as the primary point of contact for all clients and non-clients.
- Drive retention and increase opportunities for referrals.
- Adopt and ensure best practice use of the Candidate Management System.
Requirements:
- Adept in time management and able to demonstrate structure in thinking.
- Strong client service skills and uphold standards of excellence.
- Self-motivated and objective-driven.
- Applying strategic vision and sales acumen to a 'fast growth' style role.
- Account acquisition experience with a proven record of providing excellent customer service.
- Fostering strong client relationships.
- Foster teamwork when working cross-functionally.
- Leading strategic projects.
- Analyze opportunities and qualify potential service lines and scope.
- Network at a senior level.
- Travel within region to client locations.
- Excellent Microsoft skills, in particular Word & Excel.
What We Can Offer You
- An attractive monthly base salary + competitive commission/performance bonus.
- Career progression opportunities, either locally or globally.
- World-class training programs and development opportunities.
- Exclusive Virtual Onboarding Events for new hires.
- A team-driven environment, supportive culture with a focus on work-life balance.
- Career breaks available after one year.
- Real-time recognition through our employee reward platform.
- Mental Health First Aiders to signpost you to support when needed.
- Yearly destination trips as part of our High Flyers program (Dubai, Buenos Aires, etc…).
- Charity days for various important causes such as Relay for Life and Earth Day.
Our Core Values:
- Growth – In life and business, one must grow to flourish and achieve high ambitions. Growth requires change, challenge, risk, and sacrifice – we will always choose growth.
- Life – Above all else, we value life. The quality of life, both in and outside of work, profoundly influences our well-being and our impact on the world.
- Excellence – We deliver, holding ourselves accountable for results. Our customers see excellence in everything we do.
- Integrity – We are ethical, open, honest, and authentic. People trust us to do the right thing for the right reason.
