Claims Management Professional

3 weeks ago


Sydney, New South Wales, Australia Haylo People Full time

Haylo People is a leading insurance recruitment agency seeking a skilled Claims Specialist to join our team. In this role, you will play a vital part in delivering high standards of client support while managing and settling claims efficiently.

Key Responsibilities:

  • End-to-end management of commercial and corporate claims, ensuring timely and efficient resolutions.
  • Review and analyse claims information across property, liability, and motor sectors, advocating for clients with insurers and repairers.
  • Communicate regularly with clients to keep them informed of claim progress.
  • Maintain accurate claims records and issue weekly reports to Account Managers.
  • Ensure compliance with relevant legislation and internal policies while maintaining up-to-date knowledge of industry standards.

About You:

  • Minimum 5 years of experience in claims management from either an insurer or broker, specifically in handling commercial claims.
  • Strong knowledge of insurance products and claims processes, particularly in property, liability, and motor.
  • Excellent negotiation and analytical skills, with the ability to interpret legislation and policies.
  • Proficient in Microsoft Office and familiar with current technology and systems.
  • Effective communicator with strong interpersonal skills, able to build relationships with clients and team members.


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