Client Service Advocate

1 day ago

Perth, Western Australia beBeeCustomerRelationships Part time $85,000 - $110,000

Transforming Customer Relationships

As a key member of our team, you will be responsible for delivering exceptional customer service by meeting customers' end-to-end banking needs.

  • Develop in-depth understanding of customers' current and future goals, designing solutions that meet their objectives.
  • Keep up with constant change by educating and supporting customers with their digital literacy and online banking needs.
  • Guide customers through personalized lending solutions, helping them achieve their financial goals.
  • Embrace lifelong learning, bringing your brilliant mind to the role and taking your career to the next level with on-the-job training.
  • Build connections by supporting customers, giving back, and making our communities a better place.

Key Responsibilities:

  • Deliver win-win solutions for customers and the bank.
  • Develop strong relationships with customers and colleagues, building rapport and trust.
  • Collaborate with the team to achieve sales results through solutions that meet customer needs.

Essential Skills:

  • Proven ability to achieve sales results through customer-centric solutions.
  • Confidence to communicate with new and existing customers face-to-face and over the phone.
  • The ability to build strong relationships and rapport with customers and colleagues.
  • Eagerness to understand and share what drives business success.
  • Drive for collaboration - teamwork is crucial for achieving goals.

Our Community Banking Model:

We operate on a shared revenue model based on profit-with-purpose. This approach ensures that profits are reinvested directly into local communities, funding initiatives such as infrastructure improvements, event sponsorships, and scholarship programs.

Why Choose Us?

  • Want big impact that matters? Here, you'll know your work benefits customers and communities.
  • Want to be valued and diverse? Join a team that truly values its employees.
  • Want career opportunity and flexibility? You can achieve much here, with flexible policies and a supportive team.

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