Business Development Associate

3 weeks ago


Springvale, Australia Veritas Recruitment Full time
Customer Service & Administrator Role

We are partnering with a highly respected client within their industry, seeking a permanent full-time Customer Service & Administrator to join their team. The successful candidate will report directly to the Customer Service Sales Administration Manager.

Key Responsibilities:

  • Process customer orders received, ensuring all details are accurate - orders worth up to $100,000 and complex in nature.
  • Assist in managing stock availability to achieve KPIs and finalize orders for customers.
  • Send balance payment requests and follow them up in a timely manner.
  • Note customers' credit limits and ensure their account status is correctly on hold or active.
  • Assist customers with stock check requests and answer any queries they may have.
  • Provide pricing quotes to customers as requested.
  • Keep customers informed about the status of their orders.
  • Develop and maintain relationships with internal and external stakeholders.

About You:

  • You should be confident using the Microsoft Office Suite, with Netsuite being an advantage.
  • You should be comfortable working in a high-volume and fast-paced environment.
  • You should possess great time management and communication skills, both verbal and written.
  • Prior experience in a similar role, processing complex and high-volume orders is essential.

Benefits:

  • Working from home 2 days a week.
  • A great tight-knit team culture.
  • Onsite parking available.

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