Business Development Associate
3 weeks ago
We are partnering with a highly respected client within their industry, seeking a permanent full-time Customer Service & Administrator to join their team. The successful candidate will report directly to the Customer Service Sales Administration Manager.
Key Responsibilities:
- Process customer orders received, ensuring all details are accurate - orders worth up to $100,000 and complex in nature.
- Assist in managing stock availability to achieve KPIs and finalize orders for customers.
- Send balance payment requests and follow them up in a timely manner.
- Note customers' credit limits and ensure their account status is correctly on hold or active.
- Assist customers with stock check requests and answer any queries they may have.
- Provide pricing quotes to customers as requested.
- Keep customers informed about the status of their orders.
- Develop and maintain relationships with internal and external stakeholders.
About You:
- You should be confident using the Microsoft Office Suite, with Netsuite being an advantage.
- You should be comfortable working in a high-volume and fast-paced environment.
- You should possess great time management and communication skills, both verbal and written.
- Prior experience in a similar role, processing complex and high-volume orders is essential.
Benefits:
- Working from home 2 days a week.
- A great tight-knit team culture.
- Onsite parking available.
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