
Operations Director
1 week ago
Integrated Facility Services Manager.
Job DescriptionWe are seeking a senior facilities manager to lead the day-to-day operational management of service delivery for a key client site. This role is pivotal in ensuring exceptional service standards, operational efficiency, and the safety and wellbeing of all personnel.
You will oversee contracts, projects, plant and equipment maintenance, soft services, and drive continuous improvement across the site.
- Manage and coordinate the delivery of the plant and equipment maintenance program and all soft services for your allocated Client site.
- Oversee all service contracts, ensuring SLA and KPI targets are met or exceeded.
- Take full financial responsibility – purchasing, competitive pricing, tenders, approvals, and timely settlements.
- Develop budgets, present to the Key Account Manager, and manage financial reporting.
- Coordinate with the Client on significant projects and critical events, ensuring compliance with established rules.
- Determine resource requirements for ISS and contracted staff to maintain service delivery.
- Lead, manage, and develop reporting ISS staff.
- Set policy, objectives, and business plans for the site.
- Build strong day-to-day relationships with Client stakeholders.
- Prepare and present regular Client reports to agreed criteria.
The successful candidate will have:
- Minimum 5 years in an operational leadership position.
- Proven ability to build and maintain strong stakeholder relationships.
- Solid financial and budget management skills.
- Degree or equivalent qualification in business, facilities management, or related field.
- Senior First Aid certification.
- Strong interpersonal and relationship-building skills.
- Strategic and operational mindset with a track record of driving improvements.
- Excellent problem-solving skills.
- Cultural awareness and ability to work respectfully with diverse backgrounds.
- Results-focused with strong prioritisation and solution-generation skills.
- Ability to work autonomously with high motivation, initiative, and resilience.
- Capacity to balance secure environment requirements with promoting healthy routines.
This is an exciting opportunity to play a key role in delivering essential services for a high-profile client. You will be part of a collaborative, inclusive, and forward-thinking team environment that offers professional development and career advancement opportunities.
Our commitment to fair pay and a safe working environment ensures a positive and rewarding experience for all employees.
How to ApplyClick on the 'apply' link and complete the online application.
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