
Service Delivery Consultant
5 days ago
We are seeking a skilled Technology Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing first-level support to end-users and resolving technical issues in a timely and professional manner.
Key Responsibilities:- Provide technical assistance to end-users via phone, email, or in-person
- Identify and resolve technical issues related to hardware, software, and network connectivity
- Maintain accurate records of incidents and resolutions
- Collaborate with other teams to ensure seamless service delivery
- 1+ year of experience in a technical support role
- Strong knowledge of IT hardware, software, and network systems
- Excellent communication and problem-solving skills
- Able to work effectively in a fast-paced environment
- A supportive and dynamic work environment
- Ongoing training and development opportunities
- A competitive salary and benefits package
If you have a passion for technology and excellent customer service skills, we encourage you to apply for this exciting opportunity.
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