Community Banking Representative

5 days ago


Melbourne, Victoria, Australia beBeeCustomer Full time $72,000 - $96,000
Deliver Exceptional Customer Service

As a customer service professional, you will play a vital role in delivering exceptional service to customers. Your responsibilities will include:

  • Understanding customer needs and providing tailored solutions to help them achieve their financial goals.
  • Supporting customers with digital literacy and online banking needs as we continue to innovate our offerings.
  • Being the face of customer service, ensuring a positive experience for all customers.

To succeed in this role, you will need to have:

  • Experience in a customer service environment and the ability to achieve targets.
  • Strong attention to detail and a risk mindset to ensure secure and accurate transactions.
  • Confidence in communicating with new and existing customers face-to-face and over the phone.
  • Eagerness to understand and communicate what makes our bank different.

Our community banking model is based on a shared revenue approach, where profits are reinvested directly into the community, funding local initiatives and promoting growth.

Why work with us?

  • Want big impact that matters? You'll know your work directly benefits the customers and communities we serve.
  • Want to be more than just a number? Join a team that truly values you - and gets more diverse every day.
  • Want career opportunity and flexibility? Achieve so much here, with flexible policies and a team that believes in you.


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