Master Conversationalist and AI Strategist

2 weeks ago

Sydney, New South Wales, Australia beBeeDesigner Full time $80,000 - $140,000

Conversational Designer / AI Trainer

At SOULCHI, we are driven by a vision that blends virtues-based leadership, conscious growth, and a commitment to the United Nations Sustainable Development Goals. We believe that true progress stems from the fusion of innovation and values.

We are seeking a highly skilled Conversational Designer/AI Trainer to shape the voice, personality, and interaction design of AI-powered conversational agents. The successful candidate will define how AI agents guide users, clarify intent, and execute tasks while maintaining empathetic, wellness-focused tone.

Responsibilities

  • Design conversational flows that incorporate agent reasoning, planning, and task execution.
  • Define the role, boundaries, and escalation protocols for AI agents (when to act autonomously vs. hand off to humans).
  • Create structured training data (intents, Q&A, scenarios, role plays) for conversational and agentic workflows.
  • Collaborate with AI engineers to align agent behaviors with user journeys.
  • Test agent conversations for accuracy, empathy, safety, and inclusivity.
  • Continuously refine prompts, instructions, and memory management to improve agent performance.
  • Maintain documentation of agent personas, use cases, and best practices.

Qualifications

  • 2 years in Conversational Design, AI Training, UX Writing, or Dialogue Systems.
  • Strong creative writing skills with an ability to craft empathetic and trustworthy AI agent dialogues.
  • Familiarity with LLMs, NLU, and agent orchestration concepts.
  • Experience with conversational AI tools (Dialogflow CX, Rasa, LangChain-based agents).
  • Understanding of user psychology, trust, and behavior in human-agent interaction.
  • Collaborative mindset for cross-functional work with engineers and product leads.

Equity-Based Compensation Model

The successful candidate will participate in our equity-based compensation model, aligning their success with the success of our business. This is more than a job; it's an opportunity to own a piece of the future.

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