Hearing Health Support Specialist
4 days ago
Delivering exceptional client experiences is at the heart of this role. As a Client Care Representative, you will play a vital part in helping clients manage their hearing health.
This position requires a customer service/admin professional who can work effectively across multiple clinics. The successful candidate will be responsible for providing general support and leave cover for busy hearing clinics.
- Welcoming clients and ensuring optimal outcomes
- Scheduling and confirming appointments
- Providing administrative support to clinicians (Audiologists/Audiometrists)
- Managing day-to-day clinic operations efficiently
Key Responsibilities:
- Client experience management for optimal outcomes
- Appointment scheduling and confirmation
- Administrative support to clinicians
- Clinic operations management
Requirements:
- Passion for delivering amazing client experiences
- Great communication and active listening skills
- Resilience, self-motivation and lots of energy
- Excellent organisational and time management skills
- Ability to work autonomously and within a team
- Focus on results and best possible outcomes
Benefits:
- Access to discounts from over 500 retailers via Employee Enrichment Hub
- Generous employee discounts on Sonova Products
- Online Wellbeing Centre & Employee Assistance Program
- Access to LinkedIn Learning Platform
We are committed to being a values-driven and people-centered culture. If you feel that this opportunity is right for you, we would love to hear from you.
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