Hydraulic Systems Specialist
1 day ago
Bosch Rexroth is a leading manufacturer and supplier of hydraulic components, power units, and systems, as well as factory automation components and software. As a Field Service Technician, you will play a crucial role in supporting industrial and mining customers across regional Queensland.
{"h3": "Key Responsibilities"}- Service & Maintenance: Analyze work orders, plan schedules, troubleshoot issues, and perform system tests to ensure optimal performance.
- Customer Relations: Develop and maintain strong relationships by addressing complaints, suggesting improvements, and ensuring customer satisfaction.
- Documentation & Reporting: Complete service forms, reports, and logs accurately. Notify the Service Manager when jobs are ready for invoicing.
- Sales & Quotations: Explore sales opportunities, prepare service quotations, and follow up on them. Ensure accurate job openings in SAP upon receipt of Purchase Orders.
- Equipment Management: Oversee vehicle and equipment inventory, ensure all documentation is up to date, and manage equipment assessments and overhauls.
- Compliance & Safety: Adhere to health, safety, and environmental regulations while maintaining a professional appearance.
- Technical Expertise: Proven experience in servicing and fault-finding hydraulics systems.
- Problem-Solving Skills: Ability to analyze issues and provide effective solutions.
- Customer-Focused: Strong interpersonal skills with a focus on enhancing customer satisfaction.
- Organized: Excellent at managing schedules, documentation, and equipment.
- Adaptable: Willing to perform additional duties as required to meet business needs.
- Permanent position with paid overtime.
- Tool of Trade vehicle & Fuel Card
- Company laptop, and mobile phone.
- Employee Assistance Program
- Social Club, events and team building
- Staff discounts on Bosch and affiliated-brand products
- Strong company culture and values.
- Access to opportunities within a globally recognised OEM company
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