Customer Service Role

1 week ago

Perth, Western Australia beBeeResponsibilities Full time $48,000 - $72,000
Customer Service Specialist

We are seeking a motivated and proactive individual to fill the role of Customer Service Specialist in Western Australia.

  • Competent and confident in making inbound phone calls to customers, providing clear and concise information about our products and services.

The successful candidate will be responsible for managing escalated issues, ensuring customer satisfaction, and delivering exceptional service experiences.

Key responsibilities include:

  1. Managing customer relationships and building trust with our clients.
  2. Collaborating with internal teams to resolve customer complaints and queries.

Requirements:

• Strong communication and interpersonal skills.

• Ability to work in a fast-paced environment and meet deadlines.

• Proven problem-solving skills and analytical thinking.

• Excellent organizational and time management skills.

• Proficiency in CRM software and data entry systems.

• Passion for delivering exceptional customer experiences.

Benefits:

• Competitive salary and benefits package.

• Opportunity to work with a dynamic team and contribute to the company's growth.

• Professional development and training opportunities.

Others:

• A safe and healthy working environment.

• Access to company resources and tools.

• Collaborative and supportive team culture.

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