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Business Transformation Specialist
1 month ago
We are seeking an experienced Business Transformation Specialist to support our major workplace technology transformation program. You will oversee business processes, perform requirements gathering and documentation, design and oversee project plans to meet business objectives and timelines. Key responsibilities include leading and facilitating workshops, designing process mapping across all project activities, and translating high-level business requirements into detailed functional and technical documents.
Key Skills and Experiences:
- Minimum 6 years' experience as a business analyst.
- Ability to lead and facilitate workshops.
- Ability to design process mapping across all project activities.
- Translate high-level business requirements into detailed functional and technical documents.
- Manage all transition processes, ensure requirements are tracked in JIRA.
- System Config & testing.
- Strong background in M365 and other workplace technologies, teams and telephony devices.
- Knowledge of Cloud and Salesforce.
- Background in JIRA & Confluence.
- Extensive background in business engagement, stakeholder management.