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IT Workflow Optimizer
2 weeks ago
The ideal candidate will be responsible for promoting IT Solutions and supporting customers in optimizing their workflow across Australia and New Zealand.
Key Responsibilities:- Drive business growth by expanding sales and installation bases in the region.
- Collaborate with cross-functional teams to identify and manage key projects promoting IT connectivity solutions.
- Provide technical support and troubleshooting services for existing and new installations, ensuring seamless integration with Information Systems.
- Analyze customer infrastructure and provide required support for Radiometer IT systems installation and operation.
- Develop and deliver training programs for internal teams and external customers.
- Monitor and maintain IT systems, ensuring optimal performance and connectivity.
- Minimum 5 years of experience providing technical support for complex systems with software and hardware components in healthcare, medical devices, or pharmaceutical industries.
- Bachelor's degree in Information Technology, engineering, or equivalent education and experience.
- Proven experience with installation and technical support of Virtual Servers, Windows-based software products, and network fundamentals.
- Proficiency in SQL management studio and stored procedures.
- Experience with HL7 and ASTM messaging protocols.
- Strong scripting skills in languages like JavaScript and PowerShell.
This role requires a valid driver's license, an acceptable driving record, and adherence to physical and environment requirements. The ideal candidate will possess excellent communication and collaboration skills, with the ability to travel up to 20% across ANZ.
