
Village Support Assistant
2 weeks ago
At a vibrant retirement community, our culture is built on genuine connections and a strong sense of belonging. We strive to create an environment where every resident feels valued and supported.
The OpportunityThis role involves being the first point of contact for residents and providing administrative support to help ensure the smooth running of the community. As a key member of the team, you will play a vital role in maintaining the high standard of service that our residents have come to expect.
You will be responsible for greeting residents and visitors, attending to emergencies, and assisting with tasks around the village. This includes front-of-house reception duties, administrative tasks, and participating in events and activities.
If you are looking for a position that is resident-facing, fun, and has variety, this could be the perfect opportunity for you.
Key Responsibilities:- Provide general administrative support including reception duties and ensuring common areas are inviting.
- Assist with the distribution of mail and email correspondence, ordering stock, preparing newsletters, and updating contact lists.
- Attend to a wide range of tasks around the village such as assisting with events, helping with lunch and dinner service, or cleaning.
- Liaise with internal and external stakeholders such as residents, visitors, contractors, and colleagues.
- Provide a caring and safe environment that supports our residents in living their lives to the fullest.
- Experience in a customer-facing Administration or Reception environment.
- Intermediate computer skills and adaptability to learn new software programs.
- Demonstrated ability to coordinate work and prioritise tasks to meet deadlines and commitments.
- Current Police Check certificate.
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